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FAQ's

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We have organized questions into categories
Help us keep our resources accessible to everyone by looking for answers here before contacting us!

How do I get my first project started with Sewing Incubator?

Most people who are new to product development & manufacture avoid costly mistakes by scheduling a 1st consultation

Most people who are new to product development & manufacture avoid costly mistakes by scheduling a 1st consultation

What is your minimum production order (MOQ)?

Product Development There is no minimum order for Product Development projects Production Manufacture projects have a minimum value requirement per style:Wholesale Minimum $750 per product or $1000 for 2+ products

Product Development

There is no minimum order for Product Development projects

Production Manufacture projects have a minimum value requirement per style:

Wholesale

Minimum $750 per product or $1000 for 2+ products

Where can I get prices or project estimates?

You can access online price list or request project estimates if you have all items required here (link to estimates page)

You can access online price list or request project estimates if you have all items required here

Are there any products or services Sewing incubator is not a good fit for?

Yes, these are the categories that are not a good fit for us: Children’s Products Anything that comes in contact with a child due to the high cost of compliance Haberdashery Ties, suspenders, belts, hats, gloves, shoes Bridal or Special Occasion Formal Wear Try a tailor or formal wear specialist Lingerie Any items that require boning, underwire, cup moulding Knitting Try a knitting factory, we’re cut and sew only Alterations Try a your local dry cleaner or tailor Referrals to Factories Try an agent or referral service Alterations Try a your local dry cleaner or tailor Drop Shipping Try a distribution center or logistics company

Yes, these are the categories that are not a good fit for us:

Children’s Products

Anything that comes in contact with a child due to the high cost of compliance

Haberdashery

Ties, suspenders, belts, hats, gloves, shoes

Bridal or Special Occasion Formal Wear

Try a tailor or formal wear specialist

Lingerie

Any items that require boning, underwire, cup moulding

Knitting

Try a knitting factory, we’re cut and sew only

Alterations

Try a your local dry cleaner or tailor

Referrals to Factories

Try an agent or referral service

Alterations

Try a your local dry cleaner or tailor

Drop Shipping

Try a distribution center or logistics company

How long will it take Sewing Incubator to complete my project?

Project completion can range between 2 weeks and 4 months depending on complexity

Project completion can range between 2 weeks and 4 months depending on complexity

What’s the average turn around for a Product Development Project?

1 - 3 weeks from when all materials and deposit payment are received by Sewing Incubator

1 - 3 weeks from when all materials and deposit payment are received by Sewing Incubator

Can you sew a sample from pieces I’ve cut?

Sorry but we won’t sew samples that we have not cut under our supervision

Sorry but we won’t sew samples that we have not cut under our supervision following our established standards

Can I get a paper copy of patterns created by Sewing Incubator?

Yes, Development projects include 2 paper copies… 1 to be used for product development and the other to be printed for you when the sample and pattern are approved for production

Product Development projects include 2 paper copies…

1 to be used for product development and the other to be printed for you when the sample and pattern are approved for production

Do I need to commit to production manufacture to have a Product Developed?

You don’t need to commit to a production manufacture order to start a Product Development project with Sewing Incubator

You don’t need to commit to a production manufacture order to start a Product Development project with Sewing Incubator

Who sources fabric and trim for my Product Development Project ?

The option is yours!… If you have a working relationship with a reliable wholesale supplier you can provide materials You can also include sourcing of fabric and trim as part of a Product Development Project as long as you can provide fabric and trim samples

The option is yours!

If you have a working relationship with a reliable wholesale supplier you can provide materials

You can also include sourcing of fabric and trim as part of a Product Development Project as long as you can provide fabric and trim samples

Can I just pick and choose the services I want?

You can only choose from services available online (link to online estimates) as long as you meet the requirements and don’t want the discounted member pricing

You can only choose from services available online (link to online estimates) as long as you meet the requirements and have experience developing products in USA

What if I already have paper patterns I’ve created ?

We may be able to use paper patterns not created by Sewing Incubator after conducting an audit to determine they meet professional industrial standards and digitizing

We may be able to digitize paper patterns not created by Sewing Incubator after conducting an audit to determine they meet professional industrial standards

Can you use any CAD pattern files I may have?

Files created using Pad System V5 are natively compatible, but other file types require a test file to confirm compatibility Please refer to list of pattern files that may be compatible for conversion

Files created using Pad System V5 are natively compatible, but other file types require a test file to confirm compatibility

Please refer to list of pattern   files that may be compatible for conversion

What’s the average turn around for a Pre-Production Project?

Grading 1 week from when grading rules specifications are received from client Markers 1 week from when all materials and deposit payment are received by Sewing Incubator

Grading 1 week from when grading rules specifications are received from client

Allocations 1 week from date production order estimate request is issued

Markers 1  week from when all materials and deposit payment are received by Sewing Incubator

Can I get a paper copy of graded nests or markers created by Sewing Incubator?

Yes, Pre-Production projects include 1 graded nest per style and 1 marker paper copy to be used for production, but additional copies can be requested and paid for as an additional service

Yes, Pre-Production projects include 1 graded nest per style and 1 marker paper copy to be used for production, but additional copies can be requested and paid for as an additional service

Can you grade from any CAD pattern files?

Files created using Pad System V5 are fully compatible, but other file types require a test file to confirm compatibility Please refer to list of pattern files that may be compatible for conversion

Files created using Pad System V5 are fully compatible, but other file types require a test file to confirm compatibility

Please refer to list of pattern  files that may be compatible for conversion

What if I already have graded paper patterns?

We may be able to use the base size paper patterns not created by Sewing Incubator after conducting an audit to determine they meet professional industrial standards Then we’ll digitize the base size pattern and grade the pattern in our cad system after we’ve developed your sizing standard

We may be able to use the base size paper patterns not created by Sewing Incubator after conducting an audit to determine they meet professional industrial standards

Then we’ll digitize the base size pattern and grade the pattern in our cad system after we’ve developed your sizing standard

Can I just get a marker without manufacturing?

No, because we only prepare markers when all the fabric for a production order is at our warehouse

No, because we only prepare markers when all the fabric for a production manufacture order is at our warehouse

Do you offer standard sizing?

There is no such thing as standard sizing!… We can get you started with the base size, but developing size standards for a brand requires some competitive information from each brand that shouldn’t be hard to provide

Standard sizing is a myth because clothing brands size according to their specific requirements!…

We can get you started with the base size, but developing size standards for a brand requires some competitive information from each brand that shouldn’t be hard to provide

Do I need to commit to production manufacture to have a Product Developed?

No, but you need a CAD Pattern formatted in PAD System V5

You don’t need to commit to a production order to get a pattern graded, but you need to supply a CAD Pattern formatted in PAD System V5 that meets our standards

What’s the average turn around for a Production Manufacture Project?

3 - 8 weeks from when all materials and deposit payment are received by Sewing Incubator

3 - 8 weeks from when all materials and deposit payment are received by Sewing Incubator

Can you sew a production order from pieces I have cut?

Sorry but we won’t manufacture orders that we have not cut from markers created by Sewing Incubator

Sorry but we won’t manufacture orders that we have not cut from markers created by Sewing Incubator

Can I get production units as they are ready before you finish the whole order?

Sometimes we may be able to release weekly shipments when corresponding balance is paid, but we usually don’t offer this option to allow enough time for Quality Control

Sometimes we may be able to release weekly shipments when corresponding balance is paid, but we usually don’t offer this option to allow enough time for Quality Control and keep your costs manageable

Can you give me a price from a sample developed by another factory?

We won’t be able to give you a firm estimate in writing, but we MAY be able to give you an idea IF we have produced something similar in the same quantities your order forms show

We won’t be able to give you a firm estimate in writing, but we MAY be able to give you an idea IF you schedule a consultation to evaluate your samples and we have manufactured something similar in the same quantities your order forms show

What if I already have paper markers created at another place ?

We may be able to use paper markers not created by Sewing Incubator after we evaluate a copy of the mini-marker and you sign a waiver absolving us of any losses due to marker errors or waste

We may be able to use paper markers not created by Sewing Incubator after we evaluate a copy of the mini-marker to ensure they meet industrial standards and you sign a waiver absolving us of any losses due to marker errors or waste

Can you give me a manufacture price from an image or a drawing?

No, we can only give you a firm estimate in writing when we complete Product Development but it will cost you at least $2000 to meet our minimum for production manufacture

Sorry, but we’re not in the business of “guesstimating”…

We are ready to give you a firm estimate in writing when we complete Product Development but it will cost you at least $2000 to meet our minimum for production manufacture

Do you require a minimum order for manufacture?

Manufacture projects have a minimum value requirement per style:

Manufacture projects have a minimum value requirement per style:



We can tell you how many units you get from that minimum value after we complete a sample that you have approved

Who sources fabric and trim for my Manufacture Project ?

The option is yours!… If you have a working relationship with a reliable wholesale supplier you can provide materials You can also include sourcing of fabric and trim as part of a Product Development Project as long as you can provide fabric and trim samples

The option is yours!

If you have a working relationship with a reliable wholesale supplier you can provide materials and sign a waiver absolving us of any liability due to material problems

You can also include sourcing of fabric and trim as part of a Product Development Project as long as you can provide fabric and trim samples

Do I need to have a product Developed by Sewing Incubator to have a Product Manufactured?

Yes, we require Development and Pre-Production at Sewing Incubator to manufacture a product

Yes, we require Development and Pre-Production completed by Sewing Incubator to manufacture a product

Do you repair Velocity hardware that was purchased second hand?

It depends on whether it’s a genuine Velocity product and repair options / costs depend on what the problem is

Repair options and costs depend on a few factors:

  • It is a genuine Velocity product (sometimes it’s not)
  • The model of the machine
  • If replacement parts are available
  • Cost of repair vs upgrading to new model

Do you have a hardware price list?

Once we understand your specific needs we’ll be happy to give you an estimate

After we have the opportunity to understand your specific needs we’ll be happy to give you an estimate for the option that works best for your specific set up

What is the plotter’s printing speed?

Speed varies depending on the number of printing heads 1 head prints up to 35 yards or 32 m per hour 2 heads print up to 65 yards or 59 m per hour 4 heads print up to 100 yards or 91 m per hour

Speed varies depending on the number of printing heads

1 head prints up to 35 yards or 32 m per hour

2 heads print up to 65 yards or 59 m per hour

4 heads print up to 100 yards or 91 m per hour

What type of paper and size can be used on the 66 inch – 72-inch plotter?

Plotting Paper Roll Type Bond plotter paper Roll with 3 inch core size Weight 30 lb - 35 lb or 14 kg - 16 kg Roll Width to Plot 36 “ - 72” or 91 cm to 1.8 m

Plotting Paper Roll Type Bond plotter paper Roll with 3 inch core size

Weight 30 lb - 35 lb or 14 kg - 16 kg

Roll Width to Plot  36 “ - 72” or 91 cm to 1.8 m

What type of paper and size can be used on the Pattern Plotter or Cutter 49 inch?

Plotting Paper Roll Type Bond plotter paper Roll with 3 inch core size Weight 30 lb - 35 lb or 14 kg - 16 kg Plotting & Cutting Roll Type Oaktag/Manila plotter paper Roll with 3 inch core size Weight 2X 125 lb - 3X 150 lb or 56 kg - 68 kg Roll Width to Plot or Cut 36 “ - 60” or 91 cm to 1.5 m

Plotting Paper Roll Type Bond plotter paper Roll with 3 inch core size

Weight 30 lb - 35 lb or 14 kg - 16 kg


Plotting & Cutting Roll Type Oaktag/Manila plotter paper Roll with 3 inch core size

Weight 2X 125 lb - 3X 150 lb or 56 kg - 68 kg


Roll Width to Plot or Cut  36 “ - 60” or 91 cm to 1.5 m

What type of ink do Velocity plotters it use?

Plotters use HP 45 ink cartridges which cost around $50.00 USD and can print up to 6000 yards

Plotters use HP 45 ink cartridges which cost around $50.00 USD and can print up to 6000 yards

What type of warranty do Velocity products come with?

1 Year parts The customer doesn't pay for parts for one whole year if the parts are needed 3 months labor Technician will be able to assist you via remote access

1 Year parts The customer doesn't pay for parts for one whole year if the parts are needed

3 months labor Technician will be able to assist you via remote access

What files formats can the plotter print after set up?

Natively compatible with PLT, HPGL & HPGL2 We can test some DXF or DWG files for compatibility but we don’t guarantee that every file will be compatible

Natively compatible with PLT, HPGL & HPGL2

We can test some DXF or DWG files for compatibility but we don’t guarantee that every file will be compatible

What industrial CAD programs is the plotter compatible with?

Pro Toolbox Accelerator Gerber AccuMark Optitex PAD system Tukatech Audeces StyleCAD Lectra

Pro Toolbox Accelerator

Gerber AccuMark

Optitex

PAD system

Tukatech

Audeces

StyleCAD

Lectra

Can you add projects that I have with other manufacturers to the Dashboard?

Sorry, but the dashboard requires data that is only available form Projects created by Sewing Incubator

Sorry, but the dashboard requires data that is only available form Projects created by Sewing Incubator

Do I have to pay extra to use Project Dashboard?

No, use of our proprietary dashboard is part of our commitment to help Sewing Incubator clients succeed!

Use of our proprietary dashboard is part of our commitment to help Sewing Incubator members succeed with every project they entrust to our team

Do you need to have a CAD system to make the plotter work?

You don’t need a CAD system to print, as the plotter comes with its own program that reads and prints compatible files. If you need to create compatible files, we recommend our Pro Toolbox Accelerator

You don’t need a CAD system to print, as the plotter comes with its own program that reads and prints compatible files.

If you need to create new compatible files, we recommend our Pro Toolbox Accelerator (link to Pro Toolbox Accelerator container)

How do you maintain secure access to Pro Toolbox membership?

Each toolbox has an administative login that we manage here in USA in addition to the primary security from host server

Each toolbox has an administrative login that we manage here in USA in addition to the primary security from cloud server

How many users does the toolbox allow?

Product Toolbox 1 log in and up to 2 users Pro Toolbox 1 log in and user per module or 1 Admin log in and (2) users for Full Pro module

Product Toolbox 1 log in and up to 2 users

Pro Toolbox 1 log in and user per module or 1 Admin log in and (2) users for Full Pro module

What happens to my files if I forget to renew my Pro Toolbox?

- You’ll get a renewal notice a month before it’s due - If you forget to renew the Toolbox you won’t be able to access your files but they won’t be immediately deleted - You can order a file back up estimate within 30 days of membership expiration as one time service - Membership login and all related files will be permanently deleted if Toolbox is not renewed within 30 days of expiration

  • You’ll get a renewal notice a month before it’s due
  • If you forget to renew the Toolbox you won’t be able to access your files but they won’t be immediately deleted
  • You can order a file back up estimate within 30 days of membership expiration as one time service
  • Membership login and all related files will be permanently deleted if Toolbox is not renewed within 30 days of expiration

Do you offer student or military discounts?

Not at the moment, but you will find that our toolboxes end up costing much when compared to “formal education” college programs We offer Product Toolbox finance through Paypal (link) and USA businesses operating for at least two years may qualify for term finance through Behalf (link)

Not at the moment, but we are working to offer military discounts in the near future

Alternatively, you may qualify for Product Toolbox finance through Paypal and USA businesses operating for at least two years may qualify for term finance through Behalf

Can I request one on one training with Rocio?

You sure can… You can upgrade to request one on one training with Rocio during regular business hours

You sure can!

You can upgrade Product Toolbox to request one on one training with Rocio during regular business hours

Do I need to have a product developed by Sewing Incubator to get started with Product Toolbox Accelerator?

No, the Burst Product Toolbox doesn’t require that you are ready to develop a product

Not, the Burst module of Product Toolbox doesn’t require that you are ready to develop a product

How is the Pro Toolbox different from an accredited college or other online courses?

How many colleges have created a course designed by industry professionals that includes the CAD tools and accelerated training to start making money?

How many colleges have created a course designed by industry professionals that includes the CAD tools and accelerated training to start making money without waiting months?

How is the Product Toolbox different from an online course?

There are many online courses that can show you how to develop or manufacture products, but how many guarantee that you’ll end up with a consumer product ready to sell when you complete all the modules of the course?

There are many online courses that can show you how to DIY some of the processes to develop or manufacture products, but how many guarantee that you’ll end up with a consumer product ready to sell when you complete all the modules of the course?

How do I know which Toolbox is right for me?

Product Toolbox Burst membership is available on a monthly subscription, so if it doesn’t feel right you can cancel the monthly subscription and access to FB group Pro Toolbox Demo is available upon request to help choose which membership is the best fit for your business model

Product Toolbox Burst membership is available on a monthly subscription, so if it doesn’t feel right you can cancel the monthly subscription and access to FB group

Pro Toolbox Demo is available upon request to help choose which membership is the best fit for your business model

When do the member video calls take place?

We the video calls in the private FB Group every other Saturday at 9:00AM (PST) for Pro Group and 10:00 AM (PST) for Product group Accelerator members are encouraged to prepare their questions in advance and get them answered by Sewing Incubator or their fellow group members

We host the video calls in the private FB Group every other Saturday at 9:00AM (PST) for Pro Group and 10:00 AM (PST) for Product group

Accelerator members are encouraged to prepare their questions in advance and get them answered by Sewing Incubator or their fellow group members

How do the Accelerator Toolboxes work?

Toolboxes include all the digital tools developed to accelerate results in addition to accessing support systems that includes exclusive Facebook groups where you can meet piers and weekly video guidance meetings that allow you to learn at your own pace

Toolboxes include all the digital tools developed to accelerate results in addition to accessing support systems that includes exclusive Facebook groups where you can meet piers and weekly video guidance meetings that allow you to learn at your own pace

Can you sell me a copy of the patterns used to manufacture some of your wholesale products?

Sorry but patterns used for wholesale are proprietary to Sewing Incubator

If you want to Develop a similar fit, you can try our Product Accelerator Toolbox

Are wholesale products refundable?

No, all sales are final but we can exchange products with quality issues once the item in question is received and exchange authorized Quality issues are almost non-existent (0.002% probability) as all orders are inspected 100% before leaving the warehouse

No, all sales are final but we can exchange products with quality issues once the item in question is received and exchange authorized

Quality issues are almost non-existent (0.002% probability) as all orders are inspected 100% before leaving the warehouse

How long does it take to get additional inventory for out of stock products?

The sustainable nature of our wholesale product model means that some materials may be limited to a one time limited run while other readily available materials allow us to manufacture additional inventory within 1 - 2 weeks as required

The sustainable nature of our wholesale product model means that some materials may be limited to a one time run while other readily available materials allow us to manufacture additional inventory within 1 - 2 weeks as required

Can I order sizes or colors that are not readily available for wholesale?

Sorry but patterns used for wholesale are proprietary If you want to Develop a similar fit, you can try our Product Accelerator Toolbox

If you require specific sizes and colors for your brand then consider our Product Accelerator Toolbox

Can you drop ship to my buyers?

No, but we can ship to the processor or distributor of your choice

No, but we can ship to the 3rd party processor or distributor of your choice

What if I already have products from another company that just need my label sewn?

We can do that, but keep in mind that our minimum production project is $3000 and we don’t know how many units that will cover until you send samples to create an estimate

We can do that, but keep in mind that our minimum production project is $3000 and we don’t know how many units that will cover until you send samples to create an estimate

Can I order product samples before placing wolesale order?

Yes you can!… Sample prices are listed next to wholesale prices and availability is based on stock levels (size, color, etc)

Yes you can!

Sample prices are listed next to wholesale prices and availability is based on stock levels (size, color, etc)

Can you give me a price list for your wholesale products?

You can access wholesale products when you complete the wholesale application (link to download wholesale application)

You can access wholesale products when you complete the wholesale application

Do you require a minimum wholesale order?

Wholesale orders have a minimum value requirement per product: 1 Product $750 minimum 2+ Products $500 minimum for each product

Wholesale orders have a minimum value requirement per product:

1 Product $750 minimum

2+ Products $500 minimum for each product

Can you sew my brand’s label onto wholesale products by Sewing Incubator ?

Yes!… If you supply the labels and confirm place to sew the label we can prepare an estimate of how much it will cost to sew your own labels

If you supply the labels and provide a sample, we can prepare an estimate of how much extra it will cost to sew your own labels

Do I need to have a product Developed by Sewing Incubator to buy Wholesale?

No, wholesale products are sold “as is” with the option to sew your brand label wherever suitable

No, wholesale products are sold “as is” with the option to sew your brand label wherever suitable

Is Sewing Incubator available for hire as a Film location?

Yes, but it all depends on availability and budget allocated

Usually yes, but it all depends on when the filming would take place and budget allocated

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Can I go to the factory to meet the people making my products?

We are meeting members at our showroom during regular business hours, but factory access is not allowed in observance of OSHA and health safety measures to slow the spread of Covid

One on one in person consultations take place at our showroom during regular business hours, but factory access is not allowed in observance of OSHA and health safety measures to slow the spread of Covid

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Do you sign NDAs?

Sometimes, it really depends on whether you’re prepared to pay the $250 fee to have our legal team review NDA and advise accordingly

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Can you tell me what brands you’ve developed or manufactured for?

We don’t share proprietary client information with anyone outside of those authorized by them and our legally binding Service Agreement includes a comprehensive Confidentiality clause

We don’t share proprietary client information with anyone outside of those authorized by them and our legally binding Service Agreement includes a comprehensive Confidentiality clause

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How does Finance work?

Paypal You can apply for finance if you have not been in business for at least 2 years or your business is not based in USA Behalf USA businesses operating for at least 2 years can apply for invoice finance

Paypal You can apply for finance if you have not been in business for at least 2 years or your business is not based in USA

Behalf USA businesses operating for at least 2 years can apply for invoice finance

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What are your payment terms?

Accelerator Membership & Projects 100% Pro-forma is required for all Toolboxes + one on one consultations + Wholesale + Non member projects valued at less than $2000 50% Deposit is required to start all sample and production manufacture (CMT) projects valued at $2000.+ Balance Payment required to release sample and production (CMT) projects Finance application available for Paypal or Behalf

Accelerator Membership & Projects

100% Pro-forma is required for all Toolboxes + one on one consultations + Wholesale + Non member projects valued at less than $2000

50% Deposit is required to start all sample and production  manufacture (CMT) projects valued at $2000.+

Balance Payment required to release sample and production (CMT) projects


Finance application available for Paypal or Behalf

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